Spy Detectors Platform Privacy Policy

Update date: April 2023 
Effective time: April 2023
The Spy Detectors platform is an Internet of Things solution and/or accompanying service provided by Spy Detectors to users. Please read our privacy policy carefully and let us know if you have any questions. As our promise to protect your personal information, we will strictly implement this policy. We hope you can feel our security and use our services with confidence.

Definition

Smart terminal:Refers to the terminal products produced and manufactured by hardware manufacturers with Internet access functions, data transmission capabilities and human-computer interaction interfaces, including intelligent detection. This refers specifically to the smart terminal you have purchased and used, hereinafter referred to as “ This product ”.
Spy DetectorsApp： Refers to an application developed by Spy Detectors that connects smart device platforms and provides smart terminal operation services and data presentation services to users.
User Personal Information:Refers to information such as account number and password that can identify users individually or in combination with other information, as well as information such as when and where users use the service, hereinafter referred to as “ Personal Information ”.
Use:We will collect information from the devices you use to access the service, as well as information related to those devices. These include the IP address, the browser and device type you use, the web pages you visited before visiting our website, and the identifiers associated with your device. Depending on the device settings, your device can also transmit location information to the service.

Collection of information

Information we collect As you use the Spy Detectors service, we collect the following information that you provide or receive on your own initiative, which will be used to service you, optimize our services, and secure your account

• User mobile information We collect information such as your device model, operating system, unique device identifier, logon IP address, Spy Detectors software version number, mode and type of network access to provide PUSH. At the same time, these are the basic information we need to provide services.
• Smart Device Information When you use a smart terminal device, we collect all the device information so that you can remotely operate the device through App.
• Picture/QR code captured by camera When you use the camera, we will collect the picture/QR code captured by your camera, which will be used for mobile monitoring and alarm service.
• Feedback We collect your feedback to help you with troubleshooting.
• Infrared Information We collect your infrared remote control information to allow you to operate your other infrared devices through App.
• User Scene (Link) Information When you use scenes, automation, and other functions, we collect information about your settings to provide you with intelligent scene services.

Disclosure of information

Disclosure to third parties

• Depending on the circumstances, we will provide some personal information to partners that work with Spy Detectors to provide products and services or help Spy Detectors to market to customers. We will only share personal information with third parties for the purpose of providing or improving our products, services and advertising campaigns; Personal information will not be shared with third parties for third party sales purposes, nor will personal information be sold. We are obliged to require the above partners to strictly abide by the confidentiality agreement and their own information protection policies.
• We can provide Spy Detectors partners with timely statistical information about your use of the smart terminal, which does not involve personal information such as your name, account, password, phone number, e-mail, etc.
• If our partners show you the information collected and the purpose for which it is used in accordance with the law and with your consent, we can disclose your personal information to the third party under your permission. For your personal information security, we may desensitize or obscure your personal information before disclosing it to third parties.

Other

• It may be necessary for us to disclose your personal information in accordance with the legal requirements of government departments.
• If we determine that disclosure is reasonable and necessary in order to enforce our terms and conditions, protect our operations or users, or design significant public interests, we can disclose information about you.
• In the event of reorganization, merger or sale, we may transfer all personal information we collect to interested third parties.

Deletion of information

When you use the Spy Detectors service, you can do so through “ I-Personal Center-Deactivated Account ” Delete all user information below.

• User Mobile Information
• Smart Device Information
• Picture captured by camera/QR code
• feedback information
• Infrared information
• User Scene (Linked) Information

Migration of information

If you need to migrate information from your account, please contact us at the following mailbox: lzd@hzwygps.com

Your Choice

You acknowledge that you have fully read, understood and accepted the full contents of this Personal Information Policy before you agree to or actually use the Service in a manner permitted by other companies. Once you use this Service, you agree to all the provisions of this Personal Information Policy. If you do not agree with this Personal Information Policy, you may not use this service provided to you.

Protection of Personal Information

We take various precautions to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction. To ensure the security of your personal information, our company has strict information security regulations and procedures, and a dedicated information security team to strictly implement the above measures within the company.

Age limit for information

We will retain your information for the period necessary to achieve the purposes stated in this Personal Information Protection Policy unless legally required or permitted to do so for a longer period of time.

Complaints and Feedback

If you have any questions or concerns about our personal information policy or data processing, please contact us at the following mailbox: lzd@hzwygps.com

Policy Update

We can amend and update this policy at any time and make a public announcement on the website 30 days in advance. If you continue to use the relevant services of the Spy Detectors platform on the date when the Revision update takes effect, you are deemed to agree to our revision update.